Issue 55 [ISSN 1712-468]

The ultimate measure of a man is not where he stands in moments of comfort and convenience, but where he stands at times of challenge and controversy.

Martin Luther King Jr.
Civil Rights Leader
1929 – 1968


Register now:
February 19-21, 2009 in
Vancouver, BC


Experiencing these 3 days helped me to understand my purpose more clearly. It was a joy to be around people who are passionate about their future and I made some new friends. I'm looking forward to implementing these tools into my teaching.

Alice Maryniuk
MCCBC – Youth Keep Working



Secrets of Sucess Journal
This 40-page PDF outlines and provides a summary of most of our 100+ resources. It also provides valuable articles that you can re-purpose or forward to others.

My Source Experience - Journal

My Source

Online Personal Style Indicator

Online Job Style Indicator

Online Entrepreneurial Style and Success Indicator

Online Sales Style Indicator

Online Values
Preference Indicator

Online Stress Indicator and Health Planner

Online Self-Worth Inventory

Online Leadership Skills-Self Inventory

Online Instructional Style Indicator

Online Learning Style Indicator

CRG´s Licensed
Associate Program


This is YOUR newsletter! If you are using our tools and have a unique story, idea, or suggestion to share, let us know:

We look forward to hearing from you! Please direct your questions and correspondence through our Website.
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Leading the Way is a free ezine published by CRG Consulting Resource Group International, Inc. Copyright 2008.


Focus on Professional Development

Succeeding in Challenging Times!


To demand as due or deserved; to dispute especially as being unjust, invalid, or outmoded; to confront or defy boldly; to invite into competition; to arouse or stimulate especially by presenting with difficulties

When you face challenging times, do you tend to quit or do you decide to embrace the opportunities before you?

You have a choice about the way you respond to your circumstances.

What about your organization?

Will it wither or will it grow as a result of the recent shift in economic conditions? Traditionally, up to one third of businesses grow during an economic downturn—thus not only can you survive—you can thrive!

When times are good, there is more flexibility to tolerate inefficiencies and just average performance from individuals, teams, and organizations. Of course when economic conditions shift, the opposite is true. That is when you turn up your development of individuals to maximize performance—not lower it, as many organizations will want to do.

Here are some strategies to consider.

  • Determine who can contribute best to your plans and objectives.
  • Verify the makeup of your core team.
  • Identify the people who are not reflecting the competence, values, and skills you need at this time.

    • Project the impact of the loss of unproductive staff. Is it manageable?
    • What will happen to the people still working at the company, when those unproductive people are gone? Do cross-training processes and gaps need to be addressed?
  • Make decisions to keep or trim your team based on actual performance.
  • Be smart by not incurring unnecessary new expenses.
  • Review all your input costs to verify you are receiving the best value for your investment. Remember: The lowest cost is not always the best choice. You want quality and value for the best investment.
  • Conduct a Return on Investment (ROI) analysis on each person and each initiative.
  • Equip your core team members with the knowledge and skills required to optimize their performance.
  • Be clear about your expectations from each team member and the team in terms of deliverables.
  • Have each person concur with the expectations you have for him or her—and sign off on the agreed deliverables.
  • Include an accountability process that is specific to each person.

More than ever, you want team members who are

  • playing to their strengths,
  • passionate about their roles and responsibilities, and
  • good at what they do.

"I have seniority"; "I need to put in my time"; and "I require a paycheck" are attitudes you definitely don't want from your success-team members.

Rely upon proven resources to help your organization focus on strengths and performance.

    • Have each person complete the Personal Style Indicator (PSI) so people will understand their strengths and weaknesses in relationship to their responsibilities.
    • Use the Job Style Indicator (JSI) to confirm the best working style to fulfill each job or role in your organization.
    • Compare the Job Style of each position with people's Personal Style scores to confirm the Job against their Personal Style Compatibility. If the role and the person are not style-compatible long term, no amount of training or development will optimize their performance or create a sustainable engaging position for them.
    • You might want to consider the Stress Indicator and Health Planner to track how individuals are coping when stress levels are heightened. Some will handle stress better than others. Don't avoid this important issue.
    • Use My Source EXPERIENCE Journal to help individuals discover where they need to focus to understand their purpose. To feel fulfilled, people must believe in and connect with what they are doing.

Many experts have commented that in challenging economic times, fear and group-panic add to the downturn.

The key is not to be fearful. Trust in yourself. Stay grounded, make smart and careful decisions, and decide that—based on your strategic approach—you will be one of the 30% of organizations that thrive in challenging times.

And don't let anyone tell you different!

CRG´s 3-Day Train-The-Trainer
Certification Workshop

Find out why CRG's Personal Style Indicator is preferred by over 80% of professionals who— once they attend this CRG workshop—no longer feel comfortable using alternates like MBTI, DISC, or True Colors.

If you are a leader or an independent/internal professional developer desiring to make a difference in other people´s lives,
this TTT event is for you!


To have credibility using our transformational resources with others, you must experience the power of our processes first-hand.

In the TTT, you will . . .

  • Realize the key factors of why 80% of individuals dislike their job or work—from feelings of mild irritation to loathingand what to do about it.

  • Learn a simple- yet -powerful strategy to immediately accelerate others´ success.

  • Become aware of how to instantly increase your credibility and effectiveness with others and how to teach others to do the same.

  • Discover why over 85% of professionals prefer our assessments and switch from the competitions´ resourcesand why CRG tools are far above all the others in the marketplace.

  • Understand the importance of a holistic and congruent development model and how CRG´s family of 100+ resources fulfills this critical principle.

  • Identify how to incorporate CRG resources to provide solutions for the people in your specific client group—to meet or exceed their needs.

  • Believe that by attending this event, you will instantly increase your value and your capabilities for serving your constituents.

. . . and much more.

You´re in Great Company with CRG!

In the past 30 years, over 1 million people—in more than 20 countries and 8 languages—have already experienced The CRG Difference.

CRG´s resources have had the privilege of helping build and holistically Enrich People´s Lives—individuals, families, educational institutions, small businesses, associations, and Fortune 500 companies.

Register now
for a TTT event in Vancouver, BC.

February 19, 20, 21, 2009
June 4, 5, 6, 2009

Space is Limited.

If you are interested in knowing more about this transforming program, please contact Carol.


Toll-Free in North America:
International Clients:
604 852-0566

Download the TTT PDF!

The $1200.00 worth of materials included with the TTT and our Risk-Free Guarantee ensure you lose nothing and gain everything!

Take yourself and your organization to the next level.
Attend our TTT session!

If you qualify for the Alumni rate,
you can participate at less than our cost!

Upcoming Events

Ken Keis to be Recognized at the 4th Annual Entrepreneur Leaders Forum

Where: Vancouver Convention and Exhibition Centre,
Vancouver, BC
When: Wednesday, October 29, 2008
6 PM

CRG Exhibitor at Aspect Career Conference

Where: Victoria, BC
When: November 6 and 7, 2008

CRG Nominated for Established Business of the Year Award
Abbotsford Chamber of Commerce Business Excellence Awards

Where: Ramada Inn,
Abbotsford, BC
When: Awards Gala
Wednesday, November 12, 2008
6 PM

Carol Carter Presents "Focusing Students on Their Future"
Career Educational Society's Fall Conference

Where: Four Seasons Hotel,
Vancouver, BC
When: November 20 and 21, 2008

Ken Keis Presents "Secrets to Building a Successful Speaking Business" National Speakers Association Fall Conference

Where: Double Paradise Valley Resort
Scottsdale, AZ
When: November 21, 22, 23, 2008

Ken Keis Presents "Assess for Success" Campus Recruiting Forum

Where: Edmonton, AB
When: Friday, November 28, 2008

Ken Keis Presents "Personal Style Indicator Certification Pre-Conference Workshop"
National Consultation on Career Development and Workforce Learning

Where: Doubletree Airport
Toronto, ON
When: Monday, January 19, 2009

Ken Keis Presents "Assess For Success"
National Consultation on Career Development and Workforce Learning

Where: Doubletree Airport
Toronto, ON
When: Tuesday, January 20, 2009

Ken Keis Presents "Assess For Success"
University of Wisconsin's Career Conference 2009

Where: The Conconurse Hotel and Governor's Club,
Madison, WI
When: January 27 and 28, 2009

CRG's Train-The-Trainer I

Where: Vancouver, BC
When: February, 19, 20, 21, 2009

CRG's Train-The-Trainer I

Where: Vancouver, BC
When: June 4, 5, 6,, 2009

What´s New?

News about Neal Diamond

At the 11th hour, Neal decided to stay with his current employer.
We at CRG wish Neal all the best.

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Reminder: Please update ALL your links to CRG products and other areas. The links from the old Website are no longer operational.

Simply go to the Partner area area to upload the new images and Partner links.

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Please . . . if you find any errors or difficulties in the new site, please contact CRG immediately. We will respond quickly to correct any programming errors.

CRG President and CEO Ken Keis is available as a conference speaker and radio and TV guest—and for print interviews.

For the past few years, Ken has been rebuilding CRG and revising each of CRG´s 12 core assessments. With the assessment project now complete, Ken has more time for speaking, training, and media events.

Since 1989, he has conducted more than 2000 presentations and written over 2 million words of content. Ken recently has presented at career, HR, and leadership conferences across North America.

To see Ken in action, please click on the link below.

Find out more about Ken´s topics and availability.

Contact Sherry at

Toll-Free in North America: 1-866-852-4347
International Clients: 604 852-0566

Interesting Postion Open at CRG...

Based in CRG´s Head Office in Abbotsford, BC

Print Shop Operator/Sales & Marketing Administrator

We are looking for these essential qualities.

  • You are a master at getting things done.
  • You have a strong commitment to quality and detail.
  • You are a team player.
  • You have the values of loyalty, professional pride, and self-respect.
  • You like to be part of a project that is making a difference in people's lives around the globe.
  • You welcome and embrace change.
  • You are cool, calm, and mature under the pressure of deadlines.
  • You have very high expectations of yourself and others.
  • You are fluent in English, both written and spoken.

Print Shop Operational Role

  • Operate all print shop equipment and software including digital printers, copiers, scanners, booklet-maker, commercial cutter, high-speed folder, automated mail-labeler, DVD reproduction tower, and other items. Must feel comfortable and confident in this environment.
  • Coordinate various internal departments and outside vendors (printers and materials suppliers) to ensure accurate specifications are obtained for all print projects. Work in PDF, Illustrator, InDesign, Quark, and PowerPoint Files
  • Be able to keep your cool under tight and demanding deadlines and maintain high quality standards.

Sales and Marketing Administration Role

  • Support CRG´s sales and marketing functions
  • Learn to support, operate, manage, and deploy our Customer Relationship Management software, which is GoldMine. Able to export and import data with Excel and other database formats
  • Understand database management and marketing
  • Support all other operational staff at CRG to fulfill administrative responsibilities including phone, direct mail, mail-merge processes, data input, and deployment of online sales and marketing
  • Support our Online Website operations and customer service
  • Knowledge of HTML beneficial

Customer Service Role

  • Perform reception requirements and operate the order desk
  • Learn to operate in-house bookkeeping system for order desk
  • Answer the telephone in a professional and friendly manner and transfer calls to appropriate individuals, divisions, and departments.
  • Demonstrate an exceptional ability for detail
  • Organize and maintain office files and records


  • Excellent attention to detail and strong mechanical/technical aptitude
  • Relevant postsecondary education preferred
  • Good understanding of printing processes
  • Proficiency in Adobe Photoshop, Adobe Illustrator, and Adobe InDesign
  • Strong Microsoft Office skills, specifically Excel, Power Point, and Word
  • Extreme comfort working in onine web environments
  • Superior organizational skills and the ability to multitask and balance conflicting priorities
  • Great interpersonal skills
  • Ability to work independently and function in a dynamic, fast-paced environment
  • Excellent computer skills
  • Background in the print industry an asset but not required

Work Schedule

  • Full-time: 8:30 AM to 5:00 PM, Monday to Friday, plus extra hours, as needed
  • Some limited travel required
  • Small-Business Benefits Package available

If you are interested in applying for either position, please email your résumé to