Issue 48 [ISSN 1712-468]

When in doubt, tell the truth.

Mark Twain
1835 — 1901

Register now:
September 18-20, 2008 in
Vancouver, BC


I realized I don´t have to try and fill anyone´s shoes but my own. And through these 3 days, I have gained the inner strength to increase my shoe size.
Thank you.

Doug Llewellyn


Secrets of Sucess Journal
This 40-page PDF outlines and provides a summary of most of our 100+ resources. It also provides valuable articles that you can re-purpose or forward to others.

My Source Experience - Journal

My Source

Online Personal Style Indicator

Online Job Style

Online Entrepreneurial Style and Success Indicator

Online Values
Preference Indicator

Online Stress Indicator and Health Planner

Online Self-Worth Inventory

Online Leadership Skills-Self Inventory

Online Sales Style Indicator

Online Instructional Style Indicator

Online Learning Style Indicator

CRG´s Licensed
Associate Program


This is YOUR newsletter! If you are using our tools and have a unique story, idea, or suggestion to share, let us know:

We look forward to hearing from you! Please direct your questions and correspondence through our Website.
Contact us.


Leading the Way is a free ezine published by Consulting Resource Group International, Inc, Copyright 2008.


Focus on Professional Development

It´s Time to Be Real and Authentic

Authentic True to one´s own personality, spirit, or character; worthy of acceptance or belief as conforming to or based on fact; conforming to an original so as to reproduce essential features; not false or imitation

Have you watched reality TV? Most of those shows have little to do with reality and more to do with fake, plastic individuals.

"Fakes" show up in all areas—including leadership, sales, customer service, and personal relationships.

Here are some examples.

A colleague and I were discussing the lack of authenticity demonstrated by many sales professionals. For example, a copier sales rep might say, "I was just in the area and thought I would pop in to see if you had copier needs."

When my colleague recently overheard such a comment at his reception desk, he asked the sales rep to step into his office. Bob asked the rep how he planned to build credibility and earn his business if the first words out of his mouth were not authentic. In the end, the sales rep admitted he was visiting everyone in that area of his sales territory that day. My colleague suggested that the rep be truthful instead of resorting to a pathetic, unauthentic approach.

Years ago I attended a conference in Dallas where Zig Ziglar was speaking. I´m sorry, Zig, but 101 ways to close the sale is not being authentic. Whatever happened to being real—and simply and sincerely asking for the order instead of using "slick sales lines"? They don´t work; people see right through them.

Leaders and team members need to be real, too. I´ve asked team members if everything was going well and they have said Yes—even when things were not! It may be politically correct to say everything is fine but it does not build credibility and trust.

By not being authentic or truthful—even in seemingly trivial issues, you are establishing a reputation for not being real. The fact is, I can no longer trust you. Based on this behavioral example, every time we talk I must determine if our interchange is real or fake because your responses are based on convenience or fear, not authenticity.

The attitude of "I did not want to make a fuss or hurt anyone´s feelings" suggests lies are okay if you can justify them.

And we have all witnessed the suckup team member. Just thinking about that conduct turns my stomach.

Now I am not suggesting we become rude, mean-spirited individuals.

Quite the contrary.

What would it mean to your professional and personal relationships if you could count on everyone being real and authentic? Guessing, hidden meanings, and surprises such as staff suddenly quitting would no longer exist.

During my over 10,000 hours of business consulting and coaching, I cannot count all the times people have confided to me their true feelings about their job, workload, staff members, or supervisor. Yet in team meetings or interactions, they either stayed silent or said what the others wanted to hear.

Even some of the many consultants or coaches with whom I have worked would blow smoke to their client, rather than be real. That is professional incompetence. Unfortunately, they did not have the values or confidence to be authentic with their client.

Authenticity is critical. The best advisors tell the truth.

It does not matter what position or role you fulfill. In HR, trainers, supervisors, team members, and personal relationships, authenticity applies.

Suppose you are being real and you disagree with a decision or an organizational direction. Your objection does not result in changes. The point is, you were authentic!

What would others say about you?

Are you real and authentic in your interactions with others or are you behaving in a less impressive manner?

Are You Ready to Experience CRG´s 3-Day
Transformational Event?

If you are a leader or an independent/internal
professional developer desiring to make a
difference in other peoples lives,
this event is for

CRG´s TTT orientation program focuses
on your personal and professional development.


To have credibility using our transformational resources with others, you must experience the power of our processes first hand.

You will . . .

  • Realize the key factors of why 80% of individuals dislike their job or work—from feelings of mild irritation to loathingand what to do about it.

  • Learn a simple yet powerful strategy to immediately accelerate others´ success.

  • Become aware of how to instantly increase your credibility and effectiveness with others and how to teach others to do the same.

  • Discover why over 85% of professionals prefer our assessments and switch from the competition´s resourcesand why CRG´s tools are far above all the others in the marketplace.

  • Understand the importance of a holistic and congruent development model and how CRG´s family of (100+) resources fulfills this critical principle.

  • Identify how to incorporate CRG resources to provide solutions for the people in your specific client group—to meet or exceed their needs.

  • Appreciate that by attending this event, you have instantly increased your value and your capabilities for serving your constituents.

. . . and much more

You are in great company with CRG!

Over the past 30 years, hundreds of users—in more than 20 countries and 8 langu—have already experienced The CRG Difference.

From individuals, families, educational institutions, and small businesses to large associations and Fortune 500 companies, CRG´s resources have had the privilege of helping build and holistically Enrich People´s Lives.

Register now
for our event in Vancouver, BC:

June 5, 6, 7, 2008
September 18, 19, 20, 2008

Space is Limited.

If you are interested in knowing more about this transformational program, please contact Carol.


Toll-Free in North America:
International Clients:
604 852-0566

Download the TTT PDF!

The $1200 worth of materials included and our Risk-Free Guarantee ensure you will lose nothing and gain everything.

Take yourself and your organization to the next level.
Attend our TTT session!

Note: If you qualify for the Alumni rate,
you can participate at less than our cost!

Upcoming Events

Ken Keis Presents "Living On Purpose"
Canadian Education and Research Institute for Counseling
National Career Development Conference

Where: Delta Centre-Ville Montreal, QC
When: April 14, 15, 16, 2008

Ken Keis Presents "Assess For Success"
Canadian Association of Career Educators and Employers
National Conference

Where: Montreal, QC
When: June 1, 2,3, 4, 2008

CRG´s Train-The-Trainer I

Where: Vancouver, BC
When: June 5, 6, 7, 2008

Special CRG Train-The-Trainer I
Sponsored by Linda Maul of Creating People Power

Where: Edmonton, AB
When: Revised Date: June 19, 20, 21, 2008
Register: email

CRG´s Train-The-Trainer I

Where: Vancouver, BC
When: September 18, 19, 20, 2008

What´s New?

  • New Multiple-Person Discount Structure for TTT I

We have always offered a 25% discount for the second person–and beyond–attending TTT I from the same organization.

Many organizations want to sendseveral individuals to TTT I.

To accommodate these requests, after the first attendee is registered and fully paid, we are offering a 50% discount to each of the next 4 (or more) registrants from the same organization. All must register and pay at the same time.


1. To qualify for this offer, the minimum simultaneous registration is a total of 5: 1 person at the regular price and each of the next 4 registrants (or more) at 50% off.
2. The above individuals may attend different TTT I sessions.

Please contact Carol for further details.

  • New Position Available at CRG

Want to work in a dynamic and fun entrepreneurial environment?
If you qualify, here´s your chance!

Multi-Media Professional,
Online SEO Expert

CRG is looking for an individual who is highly creative and technically proficient. You have a passion for sound design and a great grasp of technical requirements and issues present in making audio and video.

  • Designing, creating, editing, and mixing original audio and video content in accordance with each project's design goals i.e. new product, online streaming.
  • Good knowledge of electronics, audio and video technology and methods of video quality control in compliance with industry norms.
  • Must be familiar with the techniques and equipment for shooting, dubbing, re-recording and editing used as well as the standards for audio and video recording.
  • Must have the ability to shoot the video as well as record the audio i.e. interviews, presentations, etc.

With the growth of our online offerings, this individual will also be responsible for creating, converting, and uploading audio/video to our website as well as stand alone products, (DVD´s).


Eleanor CRG´s Head Office is in Abbotsford, BC.

If you are interesting in applying, please email your resume to