Issue 42 [ISSN 1712-4670]

Nothing contributes so much to tranquilizing the mind as a steady purpose—a point on which the soul may fix its intellectual eye.

Mary Wollstonecraft Shelley,
 English Novelist
1797 – 1851

Register now:
September 18-20, 2008 in
Vancouver, BC


"Great!!! Thanks for a better understanding of how to use the CRG tools to support what we already offer as a group/company. 

We wouldn't have used some of these tools for 15 + years if they didn't have an impact!"

Clayton Dean
London Drugs


Secrets of Sucess Journal
This 40-page PDF outlines and provides a summary of most of our 100+ resources. It also provides valuable articles that you can re-purpose or forward to others.

My Source Experience - Journal

My Source

Online Personal Style Indicator

Online Job Style

Online Entrepreneurial Style and Success Indicator

Online Values
Preference Indicator

Online Stress Indicator and Health Planner

Online Self-Worth Inventory

Online Leadership Skills-Self Inventory

Online Sales Style Indicator

Online Instructional Style Indicator

Online Learning Style Indicator

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Associate Program


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We look forward to hearing from you! Please direct your questions and correspondence through our Website.
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Leading the Way is a free ezine published by Consulting Resource Group International, Inc, Copyright 2008.


Focus on Professional Development

Successful Leadership Embraces Heart and Soul

Heart:  The emotional or moral as distinguished from the intellectual nature; generous disposition; a leader with heart; one's innermost character, feelings, or inclinations; the central or innermost part; the essential or most vital part of something

Soul: The immaterial essence, animating principle, or actuating cause of an individual life; the spiritual principle embodied in human beings, all rational and spiritual beings, or the universe; a person's total self; the moral and emotional nature of human beings
The thing that’s missing from many
businesses and organizations today
is heart and soul.

Would you like it if people called you and your organization heartless or soulless? Of course not! But, if you don’t intentionally include heart and soul as foundational principles—vital to your success—you are committing the sin of omission.

Who cares if we have it together mentally and physically,
if there’s no heart and soul?

Just last month, another survey conducted by Global TV verified that over 50% of working individuals are not at all engaged at their work. The reality is that in the majority of organizations, HR departments and career professionals currently are not assisting the majority of people to be connected to their profession or job.

Where is our heart and soul when we continue to support and perpetuate dissatisfaction and lack of engagement at work?
We all would agree that fully engaged and on purpose employees have far more potential to contribute than those who are not. 
Why are we not acting on that challenge?

Here are some reasons people don’t lead with heart and soul, personally and professionally.

  • Fear of the unknown and the potential outcome
    • Because so few organizations function at this level, it can appear an overwhelming task or project. They could worry what if this approach goes sideways and reduces results? They are usually driven by a lack of confidence or competence. 

  • A sign of weakness

    • I have had professionals say that to me. The book Good To Great confirmed that great leaders care about their people and demonstrate humility in the process.

    • Operating with heart and soul actually displays confidence and strength in your convictions.
  • An invalid approach to the team

    • This is a false assumption. Many individuals and teams are erroneously labeled as not interested, when they have never been given the chance to engage work and others in this manner. 

    • Recently I conducted a program for a group of team leaders who previously had not been given the opportunity to discuss and share the dynamics of their work environment. Prior to this session, management was concerned that the team might not participate in such open and transparent discussions. The opposite was true. The team fully engaged in the process.
  • Lack of necessary skills, effort, and knowledge

    • Many leaders simply do not have what it takes to operate at this level. How can people lead others with heart and soul if those two principles have never been modeled for them or if they have not shown those qualities before? 

The truth is that given the right
environment and culture,
most individuals want to
contribute and communicate
at the heart and soul level.

We simply have not given them the chance or supported a culture that personally or organizationally embraces it!
  • Are you and your organization leading with heart and soul?
  • If we surveyed your staff, what would they say?
  • If the answer is No, why?
  • What do you think is holding you back from creating a respectful environment that embraces fully engaged individuals?
Admittedly, to be able to lead others with heart and soul, you first must set a good example. Credibility will come from what you are doingnot from what you are saying.

To lead from the heart requires that you and others are connected to your respective purpose.

To understand and determine if you have what it takes to lead with heart and soul, complete the first two sections of our Leadership Skills Inventory – Self.
  • The first section lists 12 core principles that Transformational Leaders agree with and live by. If you or your leadership team are not in agreement with these principles, we recommend you abandon any leadership training or development. You simply are not ready to lead with heart and soul. 

  • In addition, leaders who embrace this powerful philosophy know themselves very well and are secure in who they are, They don’t worry about other leaders who might be better than they are.
The following set of CRG resources will contribute significantly to the ability of a person and an organization to live and lead with heart and soul. After 18 years of working with CRG’s resources, I doubt if it is possible to create an organizational culture of heart and soul without them.


Are You Ready to Experience CRG's 3-Day Train-The-Trainer
Transformational Event?

If you are a leader or an independent/internal professional developer desiring to make a difference in other peoples lives,
this event is for

CRG's TTT orientation program focuses on your personal and professional development.


To have credibility using our transformational resources with others, you must experience the power of our processes firsthand.

You will . . .

  • Realize the key factors of why 80% of individuals dislike their job or work—from feelings of mild irritation to loathingand what to do about it.

  • Learn a simple yet powerful strategy to immediately accelerate others' success.

  • Become aware of how to instantly increase your credibility and effectiveness with others and how to teach others to do the same.

  • Discover why over 85% of professionals prefer our assessments and switch from the competitions resourcesand why CRG's tools cannot be compared to others in the marketplace.

  • Understand the importance of a holistic and congruent development model and how CRG's family of resources (100+) fulfills this critical principle.

  • Identify how to incorporate CRG resources to provide solutions for your specific client group and their needs.

  • Appreciate that you have instantly increased your value and your capabilities for serving your constituents by attending this event.

. . . and much more

You are in great company with CRG!

Hundreds of thousands of users
in more than 20 countries and 8 languages, over the past 30 yearshave already experienced The CRG Difference.

From individuals, families, educational institutions, and small businesses to large associations and Fortune 500 companies, CRG's resources have had the privilege of helping restore and holistically Enrich People's Lives.

Register now for our event in Vancouver, BC:

Space is Limited.

If you are interested in knowing how you can attend this transformational program, please contact Carol.


Toll-Free in North America: 1-866-852-4347
International Clients: 604 852-0566

Download the TTT PDF!

The $1200 worth of materials included and our Risk-Free Guarantee ensure you will lose nothing and gain everything.

Take yourself and your organization to the next level. Attend our TTT session!

Note: If you qualify for the Alumni rate, you can participate at less than our cost!

Second Edition of CRG's Secrets of Success Journal Ready to Download!

Download SOS II Now!

Download SOS II Now!

New articles and new content to serve you and your clients . . .

  • Relationship Fitness
  • Road Warrior Syndrome
  • Are You Really Living On Purpose?
  • Why Don’t You Sell The Way That I Buy?
  • Why Do Professionals Prefer CRG Solutions?

If you want to access the print-based version of SOS II, please contact Theresa at the CRG the office for details. 

Find out how you can get complimentary copies of SOS II.

Upcoming Events

CRG Hosting Tradeshow Booth at Christian Teachers Association Conference
Where:            Lynden, WA
When:             October 4 and 5, 2007



Ken Keis Presents “Assess For Success”

International Association for Career Consulting Conference
Where:            San Antonio, TX
When:             October 12, 13, 2007

Ken Keis Presents “The Secrets to Entrepreneurial Success”

Small Business Bootcamp™
Where:            Victoria, BC
When:             October 25, 26, 27, 2007

CRG’s Train-The-Trainer I
Where:            Vancouver, BC
When:             November 15, 16, 17, 2007

CRG’s Train-The-Trainer I
Where:            Vancouver, BC
When:             February 21, 22, 23, 2008

What´s New?

  • Reminder that CRG has moved its Head Office Location

As a result of our continued growth over the past 5 years, CRG has moved the Head Office to larger premises.

Unit #4 – 32905 Ventura Avenue
Abbotsford, BC V2S 6A3

Please feel free to stop in for a visit!

  • New Multiple-Person Discount Structure for TTT I

We have always offered a 25% discount for TTT I for the second personand beyond—attending from the same organization.

Many organizations want to send several individuals to TTT I.
To accommodate these requests, after the first attendee is registered and fully paid, we are now offering a 50% discount.

To qualify for the 50% discount . . .
▪ 5 or more additional people from the same organization  must register and pay at the same time.
Note: They may attend different TTT I sessions.

Please contact Carol for further details.

  • Secrets of Success Journal II (SOS II)

Now ready to download.

Or, you can access the print-based version.

The SOS has been revised with fresh articles, updated copy, and the latest details about the CRG Family of Resources.

  • New Position Available at CRG

Want to work in a dynamic and fun entrepreneurial environment?

If you qualify, here’s your chance!

    • Web Programmer, Online SEO Expert with Multimedia Capabilities

    CRG is seeking an individual who can work with the entire CRG team. Duties include coding in PHP, HTML, JAVA Script, Ajax, and Flash. Must understand My SQL and Linux. Must be a team player with amazing problem-solving skills and high levels of ambition and discipline.

    With the growth of our online offerings, this individual will also be responsible for editing and
    posting audio, video, and Webcasting content.

    All positions are located at CRG’s Head Office in Abbotsford, BC.

    If you are interesting in applying, please email your résumé to

Eleanor CRG's Head Office is in Abbotsford, BC.

If you are interesting in applying, please email your resume to