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| TESTIMONIALS |
"These people excel, which I define as the best in their genre, in helping leadership teams and companies do the following: executive and organization-wide team-building; individual leadership coaching and development; world-class style and values self-assessment technologies (paper, software, and on-line); and organizational development."
Bill Bean, Chairman
Strategia |
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Secrets of Sucess Journal
This 40-page PDF outlines and provides a summary of most of our 100+ resources. It also provides valuable articles that you can re-purpose or forward to others.
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EXPERIENCE Journal
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Indicator
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Online Learning Style Indicator
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This is YOUR newsletter! If you are using our tools and have a unique story, idea, or suggestion to share, let us know: submissions@crgleader.com
We look forward to hearing from you! Please direct your questions and correspondence through our Website.
Contact us.
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Leading the Way is a free ezine published by Consulting Resource Group International, Inc, Copyright 2008.
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| Focus on Professional Development |
The Agony of Human Resources
By Guest Author: Dr. Alan Weiss
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| Action: |
A thing done; the accomplishment of a thing usually over a period of time, in stages, or with the possibility of repetition; an act of will |
| Conned: |
Intense pain of mind or body; the struggle that precedes death; a violent struggle or contest |
I’ve worked with a handful of terrific Human Resources executives over the years—and they are remarkable in their scarcity. All the outstanding ones sought me out—to my good fortune—because HR is not a place where I go softly into the good night.
All of the current bloviating about a “seat at the table” and the “strategic nature of HR” is just that—gaseous evasion. Every time I get a call from an HR person telling me she has been “tasked” to find “venders” and “you’ll work through me or not at all,” the experience supports my belief that consultants should be permitted to pack. (I don’t mean for trips.)
Let me ask you something: How many HR executives can you name who were promoted to CEO of their company from that position? I’ve seen vice presidents
It just doesn’t happen in HR. It doesn’t happen because the department has been marginalized and rationalized. It’s the place where companies park females and minorities to show how diverse they are, rather than give them positions running sales, manufacturing, R & D, operations, and so forth.
It’s the area where people are sent that the company doesn’t know what else to do with.
Why would anyone spend a career in HR? It’s like a career shoveling mist.
The transactional aspects of HR have been, correctly, outsourced. The transformational aspects are the main reasons there is so much work for external consultants. HR departments can’t get it done. They have very little credibility and quake at the sound of the footsteps of a real executive.
Consider this: HR and their training brethren are spending fortunes—in excess of $40 billion annually, I believe, according to the American Society for Training and Development—on training programs from training venders.
People march through these courses like lemmings, with virtually no metrics or measures of whether there is actual improvement on the job. In fact, you’ll find an occasional article in Training Magazine or the ASTD Journal from an HR department or training vender that MEASURES REALLY AREN’T THE POINT!
No, I guess the check clearing the bank is the point.
Or, perhaps, it’s that grid that shows how many people have been trained in how many courses, irrespective of job performance or improvement.
Is this too difficult a set of questions:
- Has performance improved?
- Is the customer better served?
- Do we have more business?
People generally ask those questions when they buy fax machines or long distance phone plans but not, apparently, when people are trained.
In fact, HR is still in love with the “four levels” of measure that Don Kirkpatrick discussed 50 years ago—and three of them don’t matter because they are related to participant reaction and attitude, not behavior change.
HR is rewarded for staying within budget and treating people as venders to be squeezed. They are generally uninvolved in, and even unaware of, corporate strategy.
On the other hand, line executives are rewarded for results, of course, and treat consultants as partners to help them make progress toward strategic goals. If the ROI makes sense, they find money.
If you’re in the consulting business, don’t get involved in the HR department. If you do, you’ll never be perceived as a peer of the true buyers. And if you don’t get involved, you can go directly to the real buyers. Don’t worry, HR won’t “subvert” your project if it’s approved. If the buyer says to do it, they’ll fall all over themselves getting behind it. That is, if they’re not too engaged in left brain/right brain, diversity, accelerated learning, and stewardship training programs.
Alan Weiss is one of the rare individuals who can say he is a consultant, speaker, and author—and mean it. His consulting firm, Summit Consulting Group Inc., has attracted clients like The New York Times, GE, Mercedes Benz, and more than 400 other firms.
He has written 25 books including the best seller Million Dollar Consulting from McGraw-Hill.
www.summitconsulting.com
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Response from Ken Keis
President and CEO of Consulting Resource Group International, Inc.
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I agree with Alan’s assessment of the condition of HR. Our activities must be about development and results, not simply being busy.
If you really want to make a difference, take action—instead of just talking about it.
Then consider the following CRG resources, both personally and for your clients and/or team.
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Are You Ready to Experience CRG's 3-Day Train-The-Trainer
Transformational Event?
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If you are a leader or independent/internal professional developer desiring to make a difference in other people’s lives, this event is for you.
CRG’s TTT orientation program focuses on your personal and professional development. Why? To have credibility using our transformational resources with others, you need to experience the power of our processes firsthand.
You will...
- Realize the key factors of why 80% of individuals dislike their job or work—from feelings of mild irritation to loathing—and what to do about it.
- Learn a simple yet powerful strategy to immediately accelerate others’ success.
- Become aware of how to instantly increase your credibility and effectiveness with others and how to teach others to do the same.
- Discover why over 85% of professionals prefer and switch from the competitions’ resources and why CRG’s tools cannot be compared to others in the marketplace.
- Understand the importance of a holistic and congruent development model and how CRG’s family of resources (100 +) fulfills this critical principle.
- Identify how to incorporate CRG resources to provide solutions for your specific client group and needs.
- Appreciate that you have instantly increased your value and capabilities for serving your constituents by attending this event.
And much more...
You are in great company. Hundreds of thousands of users—in more than 20 countries and 8 languages, over the past 30 years—have already experienced The CRG Difference.
From individuals, families, educational institutions, and small businesses to large associations and Fortune 500 companies, CRG’s resources have had the privilege of helping restore and holistically enrich people’s lives.
Register now for our event in Vancouver, BC:
Space is Limited.
If you are interested in how you can attend our transformational program, please contact Neal Diamond.
Toll-free in North America: 1-866-852-4347
International Clients: 604 852-0566
Download the TTT PDF now!
Our Risk-Free Guarantee ensures you will lose nothing and gain everything.
Take yourself and your organization to the next level.
Attend our next session!
Note: If you qualify for the Alumni rate, you can participate at less than our cost!
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Second Edition of CRG's Secrets of Success Journal Ready to Download!
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Download SOS II Now!
New articles and content to serve you and your clients...
- Relationship Fitness
- Road Warrior Syndrome
- Are You Really Living On Purpose?
- Why Don’t You Sell The Way That I Buy?
- Why Do Professionals Prefer CRG Solutions?
If you want to access the print-based version of SOS II, please contact Neal at the CRG the office for details. Find out how you can get complimentary copies of the SOS II.
neal@crgleader.com
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Upcoming Events |
CRG’s Train-The-Trainer I
Where: Vancouver, BC
When: June 7, 8, 9, 2007
Register: www.crgleader.com/trainthetrainer
CRG Exhibits at the
National Career Development Association Conference
Where: Seattle, WA
When: July 5, 6, 7, 8, 2007
Register: www.ncda.org
CRG’s Train-The-Trainer I
Where: Vancouver, BC
When: September 20, 21, 22, 2007
Register: www.crgleader.com/trainthetrainer
Ken Keis Presents “Assess For Success”
International Association for Career Consulting Conference
Where: San Antonio, TX
When: October 11, 12, 13, 2007
Register: www.iaccf.com/2007Conference.htm
CRG’s Train-The-Trainer I
Where: Vancouver, BC
When: November 15, 16, 17, 2007
Register: www.crgleader.com/trainthetrainer |
What´s New? |
Eleanor is back at CRG! She has been connected to CRG internally or externally for close to 20 years. Eleanor has assumed responsibility for managing product development, in online and print formats.
- New Positions Available at CRG
Want to work in a dynamic and fun entrepreneurial environment? If you qualify, here’s your chance!
This position is a full-cycle bookkeeping position, including month-end and year-end responsibilities. Work is onsite at the CRG Head Office in Abbotsford, BC. We are flexible. For the right person, this can be a part-time or a full-time position.
We need an expert in online marketing, including Search Engine Optimization, Meta Tags, Key Word Search, Rankings, Web Stats, Linking Strategies, SE Submissions, Ezine Listings, Content Management, Anti-Spam Compliance, and Web Traffic Patterns. This position is based on getting results! Grow our Web and online traffic and business (without pay for click options) and you will be well rewarded. Proof of past SEO success is required.
All positions are located at CRG’s Head Office in Abbotsford, BC.
If you are interested, please send your résumé to resume@crgleader.com.
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