Issue 34 [ISSN 1712-4670]

We can be sure that the greatest hope for maintaining equilibrium in the face of any situation rests within ourselves.

Francis J. Braceland

O Magazine, April 2003

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Leading the Way is a free ezine published by Consulting Resource Group International, Inc, Copyright 2008.


Focus on Professional Development

Willing Slaves Fast Becoming Business Norm

By Guest Author: Dr. Ray Williams


A person held in servitude as the chattel of another; one that is completely subservient to a dominating influence

Overachieving professionals today are seen as road warriors—masters of the universe. They work harder, take on endless additional responsibilities, and earn a lot more than their counterparts in earlier times—and their numbers are growing. It is these individuals who bring into clear focus the question of work/life balance.

This concept was first coined in 1986 in reaction to unhealthy choices many Americans were making in favor of work. A hundred years ago, the pundits were forecasting that technology would not only do away with household chores, but provide us with unlimited leisure.

That prediction has not come to pass. Instead, the work ethic has been elevated to unprecedented heights, which reinforces the low value and worth attached to family, parenting, and building community amid a radical redefinition of the nature of work.

Madeline Bunting, in her book Willing Slaves – How the Overwork Culture Is Ruling Lives (2004), a study of the workplace reached the following conclusions, among others.

►Between 1977 and 1997, full-time employees in the United States increased their weekly average hours by .5 hours, to a 47.1 hour work week.

►In the study of UK workplace managers, 65% said work was damaging their health and 77% admitted it had a negative effect on their relationship with their children.

►The Office of National Statistics in Britain found that most couples spend more time apart than together; most of their shared time is spent watching television. Britons spend the most time at work—40.3 hours—of all European Union countries, but still far below the US average of 47.1hours.

►In Europe, where the social fabric—including the welfare of children and quality of life—is more important, European attitudes toward work are very different than those of North Americans.

►American workers average 10 days of holidays a year. In Britain, the   average is 25 days; in Germany, 30 days.

► Unlike Scandinavian countries—which have pursued a humanization of work agenda with the emphasis on equal opportunity, child care, gender equity, and the central role of the family—the United States and Britain have turned away from a consensual approach and toward political polarities. Canada is somewhere in the middle of these two positions.

In the “Hidden Brain Drain Task Force” study in the December 2006, issue of Harvard Business Review, authors Sylvia Ann Hewlett and Carolyn Buck Luce outlined their conclusions about American’s obsession with work. They state that professionals are working harder than ever and that the 40-hour work week is a thing of the past. In fact, the 60-hour work week is commonplace. Hewlett and Luce say 62% of high-earning individuals they studied worked more than 50 hours a week and 35% worked more than 60 hours.

Most respondents indicated they worked on average 16 hours a week more than they did 5 years ago. The study also noted that vacations are shrinking, with 42% reporting they take 10 or fewer vacation days a year—less than they were entitled to.

Are these extreme workaholic professionals unbalanced and in need of rescue? Hewlett and Luce say the majority of respondents indicated they love their jobs and work extreme hours because they want to. They don’t see themselves as victims and are often characterized as Type A personalities.

But there are environmental factors to consider, as well. To begin, competition has become more intense, both at the individual and corporate levels. Mergers, acquisitions, global competition, leaders, and leaner organizations have put the squeeze on performance expectations of executives.

Economists Robert Frank and Philip Cook argued that, increasingly, our economy operates by “winner take all” rules, where a slight performance edge yields outsized rewards, often reflected in huge executive compensation.

Catherine Ornstein, a US cultural critic, calls extreme jobs the American Dream on steroids. ”No longer is the American Dream Ozzie Nelson of Father Knows Best; it’s Donald Trump and Survivor in the office tower.”

Ornstein says it is merely reflective of our culture’s embrace of an extreme ethos. Extreme sports, extreme reality shows, and extreme video games—the list goes on. At the same time, the nature of the work itself has changed. Most workers now are involved in knowledge work, rather than production.

For many professionals, work is the center of their social life and friendships. Personal connections—once made exclusively through family, friends, and civic organizations—are now made in the workplace. Arlie Hochschild, in The Time Bind, writes that as home and families become starved for time, overworked people avoid going home and choose “more attractive” social venues associated with work.

For many, home and family become associated with stress and guilt, while work becomes a haven.

While extreme workaholics are not complaining, 69% of those in the Hewlett and Luce study said they would be healthier if they worked less; 58% said work got in the way of strong relationships with children and spouses.

The conclusion drawn from this complex, multifaceted issue? Work/life balance centers on some basic beliefs and principles and knowing your core purpose and passions.

Family Life

Successful parenting requires energy, time, patience, and tolerance. Family time must be flexible and adaptive, not just bits that are scheduled around work.


The concept of the home needs to be seen as a creative environment that reflects a sense of place, an extension of ourselves where we can be free with our emotions, rather than a location for the bare essentials of storing our possessions, sleeping, and eating. Such a concept takes time to generate and sustain.


The art of friendship requires a combination of affection, tolerance, and patience and sense of constancy in difficult times. Yet when our work/life balance spirals out of control, often friendships—along with healthy habits such as exercise—are the first things to suffer. Several studies in the United States and Britain show that people are seeing less and less of their best friends. Yet, as our extended families become fractured, close friendships become even more important.


Like family, home, and friendships, our local communities depend on our time and energy to function effectively and spontaneously. If we lose that vital work/life balance, the many activities for which the neighborhood is responsible are marginalized and community life declines.

Development: One of the Keys

As a career development firm, we coach professionals who are in leadership as well as in transition. We find that true work/life balance and fulfillment comes from individuals confirming what is true for them—in advance of the difficult decisions and choices. One of the reasons we use CRG assessments is so we can assist professionals not to be slaves to others but to be true to themselves.

The Personal Style Indicator, Values Preference Indicator, and the Stress Indicator and Health Planner help our clients get clear about their preferences, tendencies, and condition.

A culture that celebrates an extreme ethos today may tire of it overnight. At minimum, leaders and executives should think carefully about the behavior they are rewarding and encouraging.

Ray Williams is Executive Vice President of Premier Career Management Group in Vancouver, President of the International Coach Federation of Vancouver, and a CRG Licensed Associate. He can be reached at

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This event has become a very powerful personal and professional development event, designed to impact you from the inside out.

The fact is, if you are using CRG assessments and have not attended CRG’s TTT program, you are missing critical information that will provide deeper insights into the understanding of the tools and more value to your clients.

At a recent conference, a CRG Licensed Associate who has used CRG’s Personal Style Indicator for over 20 years, was surprised that he learned critical information that he had not communicated to his clients.

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I loved the CRG TTT program the first time around, but I got even more out of it the second time. I have a deeper understanding of the tools, some new brilliant flashes of insight, and feel energized to go forth and   implement. A great group of folks to spend 3 days with.

 Elizabeth Fletcher-Brown, President
Life Mastery International

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My Source Experience - Journal

My Source Experience JournalTMA Personal Discovery Process for Those Who Want to Lead a Passionate and Fulfilling Life

Ken Keis, President of CRG, has launched his new book! Its 88-pages are designed as a journal to take you on a path to personal discovery. If you are wondering what you should do in your life, the Source will help you.

It’s also a great process tool to use with clients and others. If you know people struggling to find a clear direction in their lives, do them a life-altering favor. Give them a copy of My Source Experience JournalTM.

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Upcoming Events

CRG’s Train-the-Trainer I
Where:            Vancouver, BC
When:             March 1, 2, 3, 2007

Neal Diamond Presenting Living With Style
Private Event, Community Development Services

Where:            Abbotsford, BC
When:             March 2, 2007

Ken Keis, Closing Keynote Presenter – Living on Purpose
BC Career Management Association Conference 
Celebrating our Success – Building our Future
Where:            Vancouver, BC
When:             March 14, 15, 2007

Ken Keis Presents “Assess For Success”
At the BC Career Colleges Association Conference 

Where:            Vancouver, BC
When:             May 8, 9, 2007

CRG’s Train-The-Trainer I
Where:            Vancouver, BC
When:             June 7, 8, 9, 2007

CRG Exhibitors at the
National Career Development Association Conference
Where:            Seattle, WA
When:             July 5 to 8, 2007

CRG’s Train-The-Trainer I
Where:            Vancouver, BC
When:             September 20, 21, 22, 2007

What´s New?

  • NEW version of the Self-Worth Inventory (SWI) available soon!

The final graphic design and editing is occurring on the new version of the Self-Worth Inventory. We have fine-tuned and expanded the assessment to 16 pages from 8 pages. We trust you will check it out! We will be ready to ship the SWI after February 9, 2007.

  • Welcome New Team Members to CRG
    • Lori Bahnman: Customer Service and Affiliate Relations
    • Krista Eimers: Sales & Marketing Administrator
  • New Positions Available at CRG

Want to work in a dynamic and fun entrepreneurial environment? If you qualify, here’s your chance!

    • Communication/PR Specialist:

This person will be responsible to get CRG and its senior team promoted to all types of media such as radio, TV, print and online. Also they will be getting the CRG principles booked as presenters in conferences around the globe.

All positions are located at CRG’s Head Office in Abbotsford, BC. If you are interested, please send your résumé to