Issue 28 [ISSN 1712-4670]

Making a Smart Start 

…the root causes of transition failure always lie in a pernicious interaction between the situation, with its opportunities and pitfalls, and the individual, with his or her strengths and vulnerabilities..

Michael Watkins
The First 90 Days: 
Critical Success Factors for
New Leaders at All Levels

Register now:
September 18-20, 2008 in
Vancouver, BC


This was one of the most powerful workshops I have attended over the past decade in terms of valuable content, dynamic presentation, huge, practical applications, and phenomenal personal growth, coupled with tremendous business opportunities

Howie Hoggins
Energy Shifting Adventures

I have worked with many tools and systems and find the suite of CRG tools an outstanding foundation for any individual.  They will facilitate growth and continuous development.  The Train the Trainer program is phenomenal in its organization and the results in self-awareness, understanding of tools use, opportunity, and networking.

Julie Wayman
National Director of Training,
Alliance Royale


Secrets of Sucess Journal
This 40-page PDF outlines and provides a summary of most of our 100+ resources. It also provides valuable articles that you can re-purpose or forward to others.

My Source Experience - Journal

My Source

Online Personal Style Indicator

Online Job Style

Online Entrepreneurial Style and Success Indicator

Online Values
Preference Indicator

Online Stress Indicator and Health Planner

Online Self-Worth Inventory

Online Leadership Skills-Self Inventory

Online Sales Style Indicator

Online Instructional Style Indicator

Online Learning Style Indicator

CRG´s Licensed
Associate Program


This is YOUR newsletter! If you are using our tools and have a unique story, idea, or suggestion to share, let us know:

We look forward to hearing from you! Please direct your questions and correspondence through our Website.
Contact us.


Leading the Way is a free ezine published by Consulting Resource Group International, Inc, Copyright 2008.


Focus on Professional Development

Making a SMART Start

Guest Author: Dr. Brian J. Fraser

First impressions matter, especially when you are starting a new job. 

How well you show up in your new position will depend on how carefully you consider your aspirations, your assumptions, your anxieties, and your actions as you move into that new job. 

How you show up during your first 6 months will have a profound effect on how well you establish your credibility as a foundation for personal and organizational success.

As reported in Credibility, in research with over 80,000 employees, Barry Z. Posner and James S. Kouzes found that credibility rests on four cornerstones. People trust and work best with leaders who are honest, foresighted, inspirational, and competent.

Colleagues are most engaged when leaders:

  • are honest about themselves and the current situation; 

  • are realistically optimistic about future opportunities;

  • are respectful of the passion and the talent their team bring to the task; and

  • have the hard and soft skills to do their work through other people.

Giving serious attention to the credibility you are creating as you start a new job will pay big dividends in employee engagement, team productivity, organizational results, and personal satisfaction. Making a SMART start will energize your own engagement and make a positive impact on the people with and for whom you work.

Finding a seasoned and sage thinking partner to coach you through those first 6 months will generate an invaluable return on investment.

SMART, in this case, is an acronym for the key elements in making a credible beginning in your new job.

  • Soulfully
    This involves taking the time to get to know yourself afresh, re-examining what matters most to you and what you now do best. It means touching base anew with the integrating centre of your true self—your core identity. It’s the process of confirming the “voice” you have to contribute. 

    It also means getting in touch with your real needs so you can meet them in appropriate ways. CRG’s Values Preference Indicator is the tool we use to stimulate dialogue on this dimension. Ken Keis’ new book, My Source Experience Journal, also has great application here.

  • Mindfully
    This involves recognizing you are in a new situation—you’ve never done this before in this organization, so you will benefit greatly from remaining curious and open-minded. You will do well to establish a specific learning agenda to match your strengths and passions to the realities of this organization. 

    Being mindful in this situation means being open to seeing things differently and to figuring out the best ways to bring your true self to the new responsibilities. CRG’s Personal Style Indicator is a great tool for sparking reflection and conversations around this element.

  • Astutely
    This has to do with knowing your environment well. It involves knowing the stage your organization has reached in its life cycle. You will want to discover the formal and informal systems of influence and power. 

    You will do well to discover the organization’s strengths so you can build on them. CRG’s Entrepreneurial Style and Success Indicator can provide insights into the ways you can respond to new opportunities and challenges in your business life.

  • Responsibly
    This is about knowing what to do and what not to do. It’s about functioning well in the circumstances—not overfunctioning or underfunctioning. One temptation, especially in new situations fraught with anxiety, is to take on too much too soon. That can result in frustration and you might begin to see yourself as a victim caught in a vicious cycle of overwork and underappreciation. 

    Negotiating clear and realistic expectations is important. Choosing the most highly leveraged initiatives to build teamwork and credibility is crucial. CRG’s Leadership Skills Inventory opens for examination some of the key dynamics for your assuming responsibility as a leader.

  • Trustingly
    This is about having confidence in your capacity to show up in a way that creates success for both you and the organization. It means being the change you want to see. If you can learn to trust in the calling in the core of your soul, that confidence will become infectious; it also will help nurture trusting relationships with those through whom you do your work. 

    And it involves continuing to learn—in the spirit of your first 6 months. CRG’s Self-Worth Inventory will help you determine your current levels of trust in yourself and assist you to identify the most highly leveraged steps to take to build trust.

Here are the questions to ask yourself as you seek to make a SMART start:

  • Do you know yourself well enough to start soulfully?

  • Do you have enough curiosity about your new situation to start mindfully?

  • Do you know your environment well enough to start astutely?

  • Do you know your tasks well enough to start responsibly?

  • Do you know you can put it all together and start trustingly?

Dr. Brian J. Fraser is a Vancouver-based professional speaker, seminar leader, and executive coach. He is the Lead Provocateur of Jazzthink Speaking and Seminars Dr. Fraser has been a CRG Associate since 2003.


Do you wish to develop personally and professionally—while helping others? If so, plan to attend CRG’s next 3-Day Train-The-Trainer program.

CRG’s 3-Day Train-The-Trainer Intensive is designed for all professionals who want to make a difference in other people’s lives.

This program is packed with so much value and content, we created the CRG TTT Alumni program for attendees to come back as many times as they wish, for a significant discount. 

Even if you attended the TTT program just 3 years ago, you’ll find the program has changed significantly! Many of our Associates attend TTT on an annual basis, to keep up with the progress and exciting developments at CRG.

Fantastic volume of quality content delivered dynamically by Ken Keis in a great learning environment.  This program is the gateway to helping so many more people in their lives both personally and professionally

Patrick Von Pander
Diamond Star Coaching

Register now for our event in Vancouver, BC on Sept 21, 22, 23, 2006.

What started out as a simple 2-day assessment-orientation program 15 years ago has grown into a 3-day Intensive Personal and Professional Development Experience.
Over the past 3 years, we have re-tooled and re-branded the CRG organization and revisited the entire Train-The-Trainer program. The 3-Day TTT session is designed for all professionals—whether you are new to CRG or you have been using our resources for years.

Our goal is to ground and serve YOU so you can better assist your customers.

Recently, when one of our long-term clients attended the program, he thought he was going to learn about CRG. He did not anticipate he was also going to learn about himself.

In the program debriefing, he found himself raw with emotions because of his new levels of self-understanding. Not only is he living his life more on purpose, his new-found passion has helped him triple his CRG business in less than 12 months.

Honoring the learner on the journey to living more fully on purpose is what CRG is all about—and professionals acknowledge that in their recommendations. It’s no accident that 80% of professionals switch to CRG resources from other choices. 

In fact, the more experience you have in the HR field, the more important it is for you to attend a CRG session—to understand the uniqueness of CRG’s resources and unlearn some popular false assumptions in the marketplace.

Register now for CRG’s Train-The-Trainer program.
Space is Limited.

CRG’s Upcoming Train-The-Trainer Events in Vancouver, BC

If you have questions about our TTT, please contact Neal Diamond.
Toll-free in North America: 1-866-852-4347
International clients: 604 852-0566

Download the TTT PDF now!

NEW! Now Available for You and Your Clients!

My Source Experience - Journal

My Source Experience Journal 
A Personal Discovery Process for Those Who Want to Lead a Passionate and Fulfilling Life

Ken Keis, President of CRG, has completed his new book! It’s now available for you and your clients. This 88-page book is designed as a journal to take you on a path of personal discovery. If you are wondering what you should do in your life, the Source will help you. 

It’s also a great process tool to use with clients and others. If you know people struggling to find a clear direction in their life, do them a life-altering favor. Give them a copy of My Source Experience Journal™.

To order your copies now, please click here


How? We are looking for articles that engage the audience and help them with specific issues. 

Here are our requirements.

  • Length: 600 to 1000 words. Short, punchy text is preferred over length.
  • Focus on the issue(s) you believe are important to this segment (lifelong learning) and add your practical recommendations. Case Studies are welcome, as long as the parties mentioned have signed off. 
  • Your article(s) must mention how a CRG resource has or can be used to resolve the challenges or issues you have outlined in your content. 
  • CRG is free to use your article at our discretion. You will, however, always be acknowledged as the author/content-provider; your basic contact info will be included.

Your article must fall within the following categories/markets.

  • Career Profession/als
  • Training and Speaking Profession/als
  • Small Business and Entrepreneurs
  • HR Profession/als
  • Corporate Applications
  • Education Profession/als
  • Relationships and Dating
  • Parenting/Children
  • Coaching Profession/als
  • Christian/Church Groups
  • Health and Wellness Profession/als
  • Assessments as an overall development strategy
  1. Please indicate the categories/markets to which your submission relates.
  2. If you are not a writer, we encourage you to have a professional editor review your content prior to submission.
  3. At the beginning of the file, indicate the length of your article.
  4. To create the file name, type the title of your article + your name.
  5. We accept MS Word files for PC only.
  6. You may submit up to 5 different articles in this callout.
  7. We reserve the right not to use your submission.
  8. Please forward your article(s) to

Finally, to qualify to submit an article, you must be a CRG Associate or Affiliate. If you wish to submit but are not yet a CRG Affiliate, please register at this link—at no charge.


CRG Train-the-Trainer
Where: Vancouver, BC
When: September 23, 24, 25, 2006
To register:

International Coaching Federation – Vancouver Chapter:
Assess for Success, with Speaker Ken Keis, President of CRG
Where: Vancouver, BC
The Arbutus Club, 2001 Nanton Avenue
3rd floor meeting room
When: September 28, 2006
Time: 7 PM to 10 PM
To register:

International Career Development Conference 2006
Professional Development Session on the CRG Personal Style Indicator and Model, with Speakers Ken Keis, President of CRG, and Richard Knowdell, Executive Director, Career Planning and Adult Development Network
Where: Santa Clara, CA 
When: November 1, 2006 
Time: TBA
To register: 

CRG Train-the-Trainer
Where: Vancouver, BC
When: November 16, 17, 18, 2006
To register:


  • New Positions Available Immediately at CRG

    Want to work in a dynamic, fun, and entrepreneurial environment? If you qualify, here’s your chance!

    All positions are located at CRG’s Head Office in Abbotsford, BC.
    If you are interested, please send your résumé to  

    • Print-Based Private-Labeling Brochure 
      Learn how you can add your logo and contact information to the CRG assessments and have your logo or images appear on the CRG Website. Download the PDF File now!
    • New Version of My Source Experience Journal™ Now Available! 
      Source has been completely revised and rewritten. The new format is 88 pages; the previous edition was 16—that’s 62 more pages for you! It’s on the presses right now, so place your order!.